Refund policy

Can I change or cancel my order?

We work quickly to fulfill orders. If your order has not been fulfilled, we will do our best to honor your request. If it has been filled, unfortunately, changes or cancellations cannot be made.

 

What is your return policy?

If you're not happy with your Acela product, return it within 30 days of delivery for a full refund. To start a return, contact us at hello@acelaskincare.com with your order number, and we'll walk you through next steps. Refunds are issued to your original payment method.